Refund Policy

We want you to be happy with your purchase. This policy explains when a refund is possible and how to request one on {{site_name}}.

1. Eligibility

You may request a refund if:

• the request is made within [X] days of purchase;
• you have consumed less than [X]% of the course content;
• [add any other condition].

2. How to request a refund

Email {{support_email}} with your registered email address, order ID and the reason for the request. We may contact you for more details.

3. Processing

Approved refunds are credited to the original payment method within [X–Y] business days. Bank timelines may vary.

4. Non-refundable items

• [Downloaded PDFs / e-books]
• [Test series after the first attempt]
• [Courses purchased with a discount coupon]

5. Cancellation by us

If we cancel a course or batch, you will receive a full refund or the option to switch to another course.